| 2 | Do you require multi-factor authentication for all workforce accounts? | EmptyYes. Every staff account in Google Workspace, AWS, GitHub and Stripe requires two-step sign-in. This is checked automatically every day. | Control: MFA on all accountsPolicy: Access Control v3 | |
| 3 | Is customer data encrypted at rest? | EmptyYes, with keys held in our own AWS account. Needs review: the automated check is failing today because one database snapshot is not encrypted. | Control: Encryption at rest | |
| 4 | Do you have a written incident response plan? How quickly would you tell us about a breach? | EmptyYes. Our Incident Response policy names an incident lead and the steps. For health information, we notify a covered-entity customer without unreasonable delay and no later than 60 days after discovery, as HIPAA requires of business associates, or sooner where our agreement says so. | Control: Written incident response planPolicy: Incident Response v2 | |
| 5 | Will you sign a Business Associate Agreement? | EmptyYes. We sign a BAA with covered-entity customers before any health information is shared. | Policy: Vendor Management v1Vendor: Amazon Web Services | |
| 6 | Do you perform a yearly penetration test by an independent firm? | EmptyNo evidence found. No penetration test is on file. A person must answer this. | Control: Vulnerability scans and penetration test | |
| 7 | Do you use AI services that process our data? | EmptyYes. AI features run on an AI model through Amazon Bedrock inside our own AWS account, covered by our AWS BAA. Under AWS’s Bedrock terms, prompts and outputs are not used to train models and are not shared with the model provider. | Vendor: AI model, through Amazon Bedrock | |
| 8 | Do you have a SOC 2 report? | EmptyNot yet. We are preparing for a SOC 2 Type I examination by an independent CPA firm. Readiness evidence can be shared under NDA. | Auditor view | |